5 Tips For Hiring IT Management Companies 

Small businesses cannot usually support a large in-house IT staff. They either have to hire an independent management IT company to manage all their needs, or support an in-house manager. These options will get results and have proven to work time and time again. Whether you have in-house support or not, a management company can do the job or offer excellent support. 

 

However, if IT is not a field you are experienced in, you may overlook some important areas during your search for a management team. For example, if your office is based in South Florida, you want to work with a team that at the least, has an office in the area and can send someone out when needed, especially early on. A lot of this work can be done remotely, but you still need to know you have local support, especially if you do not have an in-house manager. 

 

Hiring IT Management Companies 

 

When researching local options, you want to focus on people or businesses that have experience not only working in the industry, but working with businesses similar in size to yours. You will need help but like most businesses, you have to be realistic about budget and resources. You want to make sure that your IT team is equipped to work with you. While you are asking them this, you should also: 

 

  1. Ask about specific experience: If you are a law firm you should ask about their experience working with law firms. Why? Not only does this mean they are aware of the regulations you have to follow, but they also have experience with the type of data and cyber security needs a business like yours would need. 
  2. Ask about regulations you have: If your business has to follow strict regulations like HIPAA or others, it’s important that you know your IT management team is fully aware of those regulations as well as that’s required to follow them. This is the primary topic to focus on to test their knowledge. 
  3. Get a strategy: Why not talk to them about what they would recommend as far as a strategy goes? Do they recommend you make any upgrades? What would that look like? What changes would they suggest? 
  4. Go over exactly what you need: Your business has specific needs in order to function and make money. IT is meant to support that and make everything more compliant and manageable. You need your team to know what they need to do every day to keep business moving. 
  5. Make sure they show their work: What are you getting for your money? If the team works remotely that’s fine but make sure you are getting an update on what’s being done, even if it’s just overseeing certain areas. You want to make sure that every aspect of your IT needs are being met. 

 

Investing in your IT management team is smart. However, you do not just want to hire the guy down the street or the cheapest company you can find. Focus on a team that is going to look to offer you support and also improve your resources thanks to knowledge and experience in your field.

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