IT Management Tips For Small Business

When it comes to IT management, small business owners and managers have to learn what you need and who you need to manage it? Are you an expert on cyber security, cloud and data management as well as other IT challenges? Then, why would you not want to hire someone you can trust to oversee all of those areas for your business? 

 

As an owner or manager, you understand that you may not be able to do everything or even understand everything that your business needs in order to succeed. Cloud-based data management is a great example of this. Most companies not only fail to properly utilize their data, but they also fail to properly store it. 

 

IT Management Tips For Small Business 

 

When it comes to IT, your goal should be to keep everything good each day. You want your website up and running, communication to be simple and your data to be secure. In order to accomplish these things, you need to have a tech team that covers all your bases. This team can consist of one person or several depending on what your business does and how large it is. Here are some tips to consider as you get started: 

 

  1. Never sleep on IT: Every day you will have to make decisions on what can be tackled today and what has to be put off until tomorrow. IT needs to be handled today, every day. You cannot push things back in this area because it just creates larger problems down the line. 
  2. Invest inhouse and out: If you have an office with several employees it’s probably in your best interest to have an inhouse IT person. This is because your employees will need assistance with computer and software matters and an inhouse person can become very familiar with your system and how to keep it operational. However, that does not mean they can do it alone. Reinforcing your inhouse IT person with a management team is the ideal situation because it gives them reliable backup and assistance and it gives you peace of mind. 
  3. Focus on cyber security: If you collect data and/or have a website, you are at risk of cyber attacks and therefore need to invest time into security. Protecting your data is a serious thing to research and invest in because you can lose a large percentage of your customers if you do not. 
  4. Go local: There are plenty of IT companies that claim to be available 24/7 via the phone. That’s great but it does not work for you. You want someone who can literally come to your office if needed. 
  5. Backup everything: Not only do you want to protect your files, you should also focus on backing everything up. You do not want to leave anything to chance because if you lose those files they may not be replaceable. 
  6. Train your employees: Limit the mistakes your employees can make with your software, websites or other platforms. Train them on proper management of your hardware as well as how to coach customers on usage of your site. 
  7. Stick with regular updates and upgrades: Your website, cloud storage, softwares and other systems will all require routine maintenance, updates and even some upgrades throughout the year. Do not overlook this as it also ensures efficiency. 
  8. Two-step verification works great: Customers and employees who access your website or files need to go through a two-step verification process. This greatly reduces the risk of data breaches and other issues. 
  9. Streamline communication: Talk to your IT team about ways to streamline communication, not only among your employees, but with your customers as well. Companies that excel at communication usually excel at business as well. 

 

IT management can be challenging for any small business in Fort Lauderdale. As you review your options, make sure that you look for a local team that specializes in data management, cyber security and more. Contact us today if you have any questions or visit our website for more information. 

 

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