Network Support Engineer

Vertical IT is comprised of a dynamic group of professionals dedicated to bringing Fortune 500 IT. solutions to small and mid-sized businesses in Boston. We understand the distinctive needs of this niche market and has based our business model around providing them with a superior quality IT solution that has been previously out of reach due to cost and personnel factors – a solution that is extremely versatile, scalable to company size, and can be customized to virtually any business sector.

For this position, we are looking for key candidates who possess a strong service/support orientation. The Network Support Engineer will be responsible for maintaining the design and integrity of customer’s internal infrastructures. This relates to all technology, to include: workstations, servers, printers, networks, and vendor specific hardware and software.

POSITION RESPONSIBILITIES:

65% – IT Support (Client Resolution)

20% – Customer Communication

15% – Monitoring Ticket Boards/Documentation

Are You Looking For An IT Company To Help Your Business?

IT Management FL, Accounting Firms, Automotive IT Services, IT Support, Business Telephony, Cloud Hosting Solutions, Help Desk Services, IT Management FL Services, IT Management for Law Offices & Attorneys, Managed Network Security, Managed Print Services, IT Services for Manufacturing Companies, Medical & Healthcare IT Services, On Site Technical Support, IT Services, Project Team Engineer, IT Solutions for Industries

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